Refund & Return Policy – Jar Spices
At Jar Spices, we strive to ensure complete satisfaction with every purchase. This Refund & Return Policy outlines the conditions under which you may request a return or refund for our products.
1. Eligibility for Returns
You may request a return or refund if:
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The product is damaged or defective upon delivery
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The product does not match the description on our website or packaging
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You received the wrong product
Note: For hygiene reasons, opened jars cannot be returned unless there is a manufacturing defect or damage during shipping.
2. Return & Refund Process
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Contact us within 7 days of receiving your order via email: Orderjarspices@gmail.com or phone: 8882280722
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Provide your order details, including order number, product name, and reason for return
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Our team will review your request and provide instructions for returning the product (if applicable)
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Once the return is received and verified, we will process your refund to the original payment method within 7–10 business days
3. Shipping Charges
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Shipping charges are non-refundable unless the return is due to our error (wrong or defective product)
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Customers are responsible for return shipping costs unless otherwise instructed
4. Damaged or Defective Products
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If you receive a product that is damaged, defective, or contaminated, please contact us immediately
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Include photos of the product and packaging to help us process the claim quickly
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We will replace the product or issue a full refund as appropriate
5. Contact Us
For any questions or assistance regarding refunds or returns, please contact:
Jar Spices
Email: jarspices@gmail.com
Phone: 8882280722